Support

Find the right next step

• Reset your Studio password if you cannot sign in.
• Open Studio to manage your venue and guest bookings.
• To change or cancel a guest booking, open the secure manage-booking link in your confirmation email.
• Apply for partner access if you are bringing a new venue to Flowrest.

Contact

For account, booking, or venue support, email support@flowrest.co.uk. For privacy requests, email privacy@flowrest.co.uk.

What to include

• The email address on your Flowrest account.
• The venue and session name, if the request is about a booking.
• A short description of the issue and any screenshots that make it easier to diagnose.

Account deletion

Consumer accounts can be deleted from inside the mobile app. Open Profile, choose Delete account, then follow the confirmation steps. If you cannot access your account, email support from the address linked to your account.

Venue partners

Venue partners can manage sessions, slots, bookings, gallery images, and account details in Flowrest Studio at app.flowrest.co.uk.